Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /
Stone, Florence M.
Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Coaching, counseling and mentoring Florence M. Stone. - 2nd ed. - New York : American Management Association, c2007. - vi, 230 p. ; 24 cm.
Includes index.
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
0814473857 9780814473856 (hardback)
2006024994
Mentoring in business.
Employees--Coaching of.
Employees--Counseling of.
Employees--Training of.
HF5385 / .S76 2007
658.3/124
Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Coaching, counseling and mentoring Florence M. Stone. - 2nd ed. - New York : American Management Association, c2007. - vi, 230 p. ; 24 cm.
Includes index.
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
0814473857 9780814473856 (hardback)
2006024994
Mentoring in business.
Employees--Coaching of.
Employees--Counseling of.
Employees--Training of.
HF5385 / .S76 2007
658.3/124