Designing conflict management systems: [manuscript] : a guide to creating productive and healthy organizations /

Costantino, Cathy A., 1955-

Designing conflict management systems: a guide to creating productive and healthy organizations / [manuscript] : Cathy A. Costantino, Christina Sickles Merchant ; foreword by William L. Ury. - 1st ed. - San Francisco : Jossey-Bass Publishers, c1996. - xx, 252 p. ; 24 cm. - The Jossey-Bass conflict resolution series .

Includes bibliographical references (p. 245-246) and index.

0787901628 (hpb)

95036410


Conflict management.

HD42 / .C68 1996

658.4