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Trust or consequences : build trust today or lose your market tomorrow / Al Golin.

By: Material type: TextTextPublication details: New York : American Management Association, c2004.Description: viii, 248 p. : ; 24 cmISBN:
  • 0814472087 (paperback)
Subject(s): DDC classification:
  • 174/.4 21
LOC classification:
  • HF5387 .G65 2004
Online resources:
Contents:
Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust.
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Holdings
Item type Current library Call number Status Barcode
Books Books Ethiopian Graduate School of Theology Library Available at Circulation Section 174.4 Gol 2004 c.2 (Browse shelf(Opens below)) Available 7666
Books Books Ethiopian Graduate School of Theology Library Available at Circulation Section 174.4 Gol 2004 c.3 (Browse shelf(Opens below)) Available 7667

Includes index.

Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust.

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