Gardenswartz, Lee.

Emotional intelligence for managing results in a diverse world : the hard truth about soft skills in the workplace / [manuscript] : by Lee Gardenswartz, Jorge Cherbosque, Anita Rowe. - Mountain View, Calif. : Davies-Black Pub., c2008. - xvi, 184 p. : ill. ; 24 cm.

Includes bibliographical references (p. 179) and index.

You can't leave your feelings at home -- We "can't all just get along" -- Affirmative introspection-taking a look inside -- Self-governance-getting a handle on your feelings -- Intercultural literacy-reading others accurately -- Social architecting-enrolling and engaging others -- Coaching individuals for emotional intelligence in your diverse workplace -- Coaching teams for emotional intelligence in your diverse workplace.

9780891062554 (hbk.) 0891062556 (hbk.)

2008015766

GBA8A3921 bnb

014703062 Uk


Diversity in the workplace.
Emotional intelligence.

HF5549.5.M5 / G365 2008

658.4/094