Emotional intelligence for managing results in a diverse world : the hard truth about soft skills in the workplace / [manuscript] :
by Lee Gardenswartz, Jorge Cherbosque, Anita Rowe.
- Mountain View, Calif. : Davies-Black Pub., c2008.
- xvi, 184 p. : ill. ; 24 cm.
Includes bibliographical references (p. 179) and index.
You can't leave your feelings at home -- We "can't all just get along" -- Affirmative introspection-taking a look inside -- Self-governance-getting a handle on your feelings -- Intercultural literacy-reading others accurately -- Social architecting-enrolling and engaging others -- Coaching individuals for emotional intelligence in your diverse workplace -- Coaching teams for emotional intelligence in your diverse workplace.
9780891062554 (hbk.) 0891062556 (hbk.)
2008015766
GBA8A3921 bnb
014703062 Uk
Diversity in the workplace. Emotional intelligence.