Training in interpersonal skills : TIPS for managing people at work / [manuscript] :
Stephen P. Robbins, Phillip L. Hunsaker.
- 5th ed.
- Upper Saddle River, N.J. : Pearson education, c2009.
- xxviii, 400 p. : ill. ; 24 cm.
Includes index.
9788120342118 (paperback) 0132354993
2008009769
Supervision of employees. Interpersonal communication.