Management : quality and competitiveness /
John M. Ivancevich, Peter Lorenzi, Steven J. Skinner with Philip B. Crosby.
- Burr Ridge, Ill. : Irwin, c1994.
- xxvii, 660 p. : ill., map ; 28 cm.
Includes bibliographical references (p. 629-646) and index.
0256124531 0256145598 (annotated instructor's ed., hard back)
93030802
Decision making. Management. Quality of products. Competition.