Borkowski, Nancy.

Organizational behavior, theory, and design in health care / [manuscript] / Nancy Borkowski. - Sudbury, Mass. : Jones and Bartlett Publishers, c2009. - xix, 510 p. : ill. ; 26 cm.

Includes bibliographical references and index.

Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Conflict management, decision making, and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management -- Overview and history of organization theory -- Strategy and structure -- Organization structures : contextual dimension -- Organization design parameters : internal characteristics.

0763742856 (paperback) 9780763742850 (pbk.)

2008020465

101473055 DNLM


Organizational behavior.
Health services administration.
Health Services Administration.
Group Processes.
Health Personnel--psychology.
Organizational Culture.
Personnel Management.

RA971 / .B835 2009

362.1068

2008 M-437 W 84.1 / B734o 2009