Organizational behavior, theory, and design in health care / [manuscript] /
Nancy Borkowski.
- Sudbury, Mass. : Jones and Bartlett Publishers, c2009.
- xix, 510 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Conflict management, decision making, and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management -- Overview and history of organization theory -- Strategy and structure -- Organization structures : contextual dimension -- Organization design parameters : internal characteristics.
0763742856 (paperback) 9780763742850 (pbk.)
2008020465
101473055 DNLM
Organizational behavior. Health services administration. Health Services Administration. Group Processes. Health Personnel--psychology. Organizational Culture. Personnel Management.