@book{18571,
	author = {Angell, Pamela. and Rizkallah, Teeanna.},
	title = {Business communication design :},
	publisher = {McGraw-Hill/Irwin,},
	year = {2007.},
	address = {Boston :},
	url = {http://www.loc.gov/catdir/toc/fy037/2003044183.html}
}