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  <titleInfo>
    <title>Coaching, counseling &amp; mentoring</title>
    <subTitle>how to choose &amp; use the right technique to boost employee performance</subTitle>
  </titleInfo>
  <titleInfo type="alternative">
    <title>Coaching, counseling and mentoring</title>
  </titleInfo>
  <name type="personal">
    <namePart>Stone, Florence M.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nyu</placeTerm>
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    <place>
      <placeTerm type="text">New York</placeTerm>
    </place>
    <publisher>American Management Association</publisher>
    <dateIssued>c2007</dateIssued>
    <dateIssued encoding="marc">2007</dateIssued>
    <edition>2nd ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>vi, 230 p. ; 24 cm.</extent>
  </physicalDescription>
  <tableOfContents>Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.</tableOfContents>
  <note type="statement of responsibility">Florence M. Stone.</note>
  <note>Includes index.</note>
  <subject authority="lcsh">
    <topic>Mentoring in business</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Employees</topic>
    <topic>Coaching of</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Employees</topic>
    <topic>Counseling of</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Employees</topic>
    <topic>Training of</topic>
  </subject>
  <classification authority="lcc">HF5385 .S76 2007</classification>
  <classification authority="ddc" edition="22">658.3/124</classification>
  <identifier type="isbn">0814473857</identifier>
  <identifier type="isbn">9780814473856 (hardback)</identifier>
  <identifier type="lccn">2006024994</identifier>
  <identifier type="uri">http://www.loc.gov/catdir/toc/ecip0618/2006024994.html</identifier>
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    <url displayLabel="Table of contents only">http://www.loc.gov/catdir/toc/ecip0618/2006024994.html</url>
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    <recordCreationDate encoding="marc">150206</recordCreationDate>
    <recordChangeDate encoding="iso8601">20250312111209.0</recordChangeDate>
    <recordIdentifier>14479075</recordIdentifier>
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