Kouzes, James M., 1945-

Encouraging the heart : a leader's guide to rewarding and recognizing others / James M. Kouzes, Barry Z. Posner. - 1st ed. - San Francisco : Jossey-Bass, c1999. - xx, 201 p. : ill. ; 22 cm. - The Jossey-Bass business & management series . - Jossey-Bass business & management series. .

Includes bibliographical references (p. 177-186) and index.

0787941840 (hardback)

98043138


Leadership.
Executive ability.
Interpersonal relations.
Incentives in industry.
Performance awards.
Employee motivation.

HD57.7 / .K679 1999

658.4/092