TY  - BOOK
AU  - Kouzes,James M.
AU  - Posner,Barry Z.
TI  - Encouraging the heart: a leader's guide to rewarding and recognizing others 
SN  - 0787941840 (hardback)
AV  - HD57.7 .K679 1999
U1  - 658.4/092 21
PY  - 1999///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Leadership
KW  - Executive ability
KW  - Interpersonal relations
KW  - Incentives in industry
KW  - Performance awards
KW  - Employee motivation
N1  - Includes bibliographical references (p. 177-186) and index
UR  - http://www.loc.gov/catdir/bios/wiley046/98043138.html
UR  - http://www.loc.gov/catdir/description/wiley0310/98043138.html
UR  - http://lcweb.loc.gov/catdir/toc/98-43138.html
ER  -