Moore, Christopher W., 1947-

The mediation process : practical strategies for resolving conflict / [manuscript] : Christopher W. Moore. - 2nd ed. - San Francisco : Jossey-Bass Publishers, c1996. - xx, 430 p. : ill. ; 24 cm. - The Jossey-Bass conflict resolution series .

Includes bibliographical references (p. 397-418) and indexes.

0787902489 (hpb)

96009959


Mediation.
Conflict management.

HM136 / .M684 1996

303.6/9