TY - MANSCPT AU - Moore,Christopher W. TI - The mediation process: practical strategies for resolving conflict SN - 0787902489 (hpb) AV - HM136 .M684 1996 U1 - 303.6/9 20 PY - 1996/// CY - San Francisco PB - Jossey-Bass Publishers KW - Mediation KW - Conflict management N1 - Includes bibliographical references (p. 397-418) and indexes UR - http://www.loc.gov/catdir/toc/onix06/96009959.html UR - http://www.loc.gov/catdir/enhancements/fy0607/96009959-b.html UR - http://www.loc.gov/catdir/enhancements/fy0607/96009959-d.html ER -