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Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone.

By: Material type: TextTextPublication details: New York : American Management Association, c2007.Edition: 2nd edDescription: vi, 230 p. ; 24 cmISBN:
  • 0814473857
  • 9780814473856 (hardback)
Other title:
  • Coaching, counseling and mentoring
Subject(s): DDC classification:
  • 658.3/124 22
LOC classification:
  • HF5385 .S76 2007
Online resources:
Contents:
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
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Holdings
Item type Current library Call number Status Barcode
Books Books Ethiopian Graduate School of Theology Library Available at Circulation Section 658.3124 Sto 2007 (Browse shelf(Opens below)) Available 9201
Books Books Ethiopian Graduate School of Theology Library Available at Circulation Section 658.3124 Sto 2007 c.2 (Browse shelf(Opens below)) Available 9202

Includes index.

Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.

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